DevDirect
How it worksPreview & approvePricingFAQ
Chat on WhatsApp
Questions

Frequently asked questions

Honest answers, including exactly what a WhatsApp message can and can't do, so there are no surprises either way.

What you can change over WhatsApp

Handled instantly
  • Text & copy: headlines, body text, button labels, taglines, contact details, hours
  • Colours & styling: colours, backgrounds, button styles, font sizes, spacing
  • Visibility & order: show, hide, or reorder sections on the page
  • Links: nav links, buttons, social media links
  • Photos: send a photo over WhatsApp and it gets added, live

A preview link usually arrives within about 10 minutes. Reply "approve" and it's live a few minutes later.

Flagged for a closer look
  • Adding new sections or pages
  • Structural layout changes: a new footer column, a redesigned homepage
  • Embedding third-party widgets: maps, booking systems, contact forms, chat plugins

You'll get a WhatsApp message letting you know it's been flagged for a developer to look at personally, rather than the assistant guessing and getting it wrong. It's usually handled within 72 hours, with a confirmation once it's done.

Needs a separate conversation
  • Online shops, payments, or shopping carts
  • User accounts or logins
  • Blogs, product catalogues, or other database-driven content
  • Hosting, domain, or DNS changes
  • SEO and analytics setup
  • Integrations with other tools: CRMs, booking platforms, email marketing

None of this is hidden or a bait-and-switch. It's simply outside what a text message can safely and reliably do, and we'd rather tell you upfront than overpromise.

General questions

No. If you can send a WhatsApp message, you can use DevDirect. There's no dashboard to learn, no account to log into, no software to install. You text what you want changed, in your own words, and that's the whole interaction.

Nothing goes live without you approving it first. Every change comes back as a preview link so you can see exactly what it'll look like. If it's not right, just say so and it gets adjusted, or reply "discard" and your live site stays exactly as it was.

With a website builder, you still have to learn the tool yourself: dragging boxes, finding the right menu, figuring out formatting. With DevDirect, you don't touch a builder at all. You describe the change in plain language over WhatsApp, and it gets made for you. It's the difference between doing it yourself and having someone do it for you.

A typical agency charges you upfront for the build, then charges again (or makes you wait days) for every small change afterward. DevDirect has no upfront cost, and changes are handled in minutes over WhatsApp instead of emails, calls, and invoices back and forth.

Yes. The site is built for your business, on your own hosting and domain once you're set up. DevDirect handles the ongoing changes, not ownership.

You move onto whichever plan suits how often you make changes: Starter or Growing. There's a 3-month minimum commitment after that, but no long contract beyond it, and no surprise fees.

Yes, after the 3-month minimum. Just let us know over WhatsApp, the same channel as everything else.